A lean structure reflects the organization’s strategic focus and has clear roles and accountabilities. An aligned leadership is effective deep within the organization. In order to fill this gap, we have compiled a list of 14 organizational and people characteristics that can be grouped into five broad dimensions and that lead to sustained performance. Executives have well-developed tools for financial and operational performance but not for driving organizational and people capabilities. Your casual observations can be confirmed quickly by checking performance measures such as sustained earnings and market share growth at corporations and, in the nonprofit world, social impact.īut how do organizations become high-performance organizations? We all know intuitively that organizational and people capabilities drive financial and operational performance and enable companies to execute their strategy, but most companies do not know how to measure these capabilities or what steps to take to improve them. They know what they are supposed to be doing and how that relates to the tasks of their neighbors. They are confident about their organization’s strategy and the changes that are occurring, rather than confused or resigned. Instead of just going through the motions, the people are energized. When you walk into a high-performance organization, you can feel the difference. ![]() Technology, Media, and Telecommunications.
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